Free In-Store Pickup

Rules and Conditions for In-Store Pickup

1. Eligibility:

• In-store pickup is available for all products!

2. Order Processing:

• Orders must be placed online and paid for in full before pickup.
• You will receive an email confirmation by “Ready for Pickup” when your order is ready for pickup.

3. Pickup Window:

• Orders must be picked up within a specified time frame (Orders not collected within 3 weeks from the pickup date will be disposed of).

4. Identification:

• A valid government-issued photo ID and a copy of the order confirmation email must be presented at the time of pickup.
• If someone else is picking up the order on your behalf, they must present their own ID along with a copy of the order confirmation email.

5. Pickup Location:

• Pickup location details, including address and operating hours, will be provided in the order confirmation email.
• Please ensure to visit the correct location for your order pickup.

6. Order Modifications:

• In-store pickup method can be modified once it has been placed. If you need to make changes, please contact us.
• Cancelling the pickup method is allowed before the order is marked as ready for pickup.

7. Returns and Exchanges:

• Items must be returned to the pickup location unless otherwise specified.

Important Notes:

1. Pickup Confirmation:

• Wait for the pickup confirmation email before heading to the store. Arriving before receiving this confirmation may result in taking your time as your order may not be ready.

2. Contact Information:

• Ensure your contact information is up-to-date on your account to receive timely notifications regarding your order status.

3. Parking and Access:

• Information about parking facilities and access to the pickup location will be included in the confirmation email to make your pickup experience smooth.

4. Safety Measures:

• We adhere to all safety protocols, including social distancing and sanitization. Please wear a mask and follow in-store guidelines during your visit.

5. Customer Support:

• If you encounter any issues or have questions about your order, please contact our customer support team before visiting the store.

6. Bulk Orders:

• For bulk or large orders, don't hesitate to contact the store in advance to ensure we can accommodate your pickup smoothly.

7. Returns and Exchanges:

• Check the status of your order online through your account dashboard to stay updated.

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